Managed n8n hosting: frequently asked questions

We run a dedicated n8n instance for you — the server, the operating system, Docker, a prebuilt n8n install, SSL, backups, monitoring and infrastructure security — so you can build automations without running infrastructure. Your n8n version and its updates stay in your control.

Yes. Your instance is single-tenant and you are its only user. We run the server around it.

No. n8nhosting.cloud is an independent provider and is not affiliated with n8n GmbH. You own your n8n instance and you are its only user; we run the server, backups and infrastructure security around it.

Agencies running n8n for multiple clients, and teams running production or revenue-critical automations, who can self-host but would rather not. It is not aimed at hobbyists or at teams that want to manage their own servers.

n8n Cloud is a good choice if you're non-technical and low-volume. Teams move to managed hosting when they hit execution caps, want flat pricing at volume, need a US data region, want a custom domain or community nodes, or need to manage many client instances. See the n8n Cloud alternative page.

A cheap server plus a self-install costs you the setup, then the ongoing work of provisioning Docker, configuring off-site backups and monitoring the server yourself — on top of applying your own n8n updates, which is your job either way. We remove the server setup and backup work and give you an isolated instance to update on your own schedule.

Real off-site backups with monthly restore tests, true per-customer isolation, a person on support who knows hosting infrastructure, and multi-instance tooling for agencies — rather than a shared pod with an email address. See the comparison.

The server, OS and Docker; a prebuilt n8n install; SSL and your custom domain; daily off-site encrypted backups with monthly restore tests; uptime, resource and failed-workflow monitoring; the database, hardening and infrastructure uptime.

Your workflow logic and what it does; keeping your n8n version and its security patches up to date; your own third-party API keys and subscriptions; your login and who you share it with; and lawful use of your instance.

No. That's optional paid help, quoted up front, so we stay a hosting company rather than your unpaid automation team.

Not as a standard part of the service. Our support covers your hosting infrastructure — the server, backups and provisioning. For issues inside n8n itself or your workflows, you'll need to troubleshoot yourself or bring in outside help.

Yes, on every plan, and we will never meter them.

Custom domain and SSL are included free on every plan. Community and custom nodes are supported with sensible guardrails — ask and we'll enable higher-risk nodes. Scoped configuration access is available on request for advanced setups.

The US or the EU — your choice, set when your instance is provisioned.

You do. We recommend watching n8n's own release notes and security advisories and applying updates on your own schedule. We provide the isolated, backed-up infrastructure — including Cloudflare edge protection — that makes doing this safely straightforward.

We recommend updating promptly — n8n publishes its own advisories. You control when updates are applied to your instance; we don't apply them automatically or on your behalf.

Daily on every plan. Retention is 7 days on Starter and 30 days on Business and above, stored off-site and encrypted at rest.

Yes, every month. An untested backup isn't a backup.

Yes — a separate instance, database and encryption key, each with its own CPU and memory limits. Nothing is shared between customers. See Security.

A discovery call, then we stand up your instance, move your workflows as JSON, re-enter credentials with you, verify parity, and cut over DNS and webhooks on a schedule you approve — followed by 48 hours of monitored hypercare. Full detail on the migration page.

Standard moves are free, including every client instance an agency brings. A single instance is typically live the same day or within two days. Downtime is minimal and your old instance is kept read-only as a fallback.

Email support with a 24–48 hour target on Starter; email and chat with a next-business-day target plus an emergency line on Business; priority support with a 4–8 hour target on Agency; and a 4-hour priority target on Scale. This covers your hosting infrastructure — the server, backups and provisioning — not debugging or fixing issues inside your n8n workflows.

We watch resource use and alert you before it becomes a problem. You resize the instance or move to a dedicated VPS add-on — no surprise bills.

No. Every plan is a paid plan with a 30-day money-back guarantee instead.

Cancel within 30 days of your first payment and email support@n8nhosting.cloud for a full refund. Complex paid migrations and accounts suspended for abuse are excluded. Final wording is in the Terms.

On monthly billing only, and it's waived on annual plans.

Cancellation is self-serve. You get a full export — database plus workflow JSON — and after a short retention window the data is deleted. See the Privacy Policy.

Any time. Changes are prorated and self-serve in the client area.

Never.

Yes — from one dashboard covering health, backups and current n8n version for every client instance. See For Agencies.

Yes. Each instance is single-tenant and owned by you or your client. We don't run one shared instance that everyone logs into.

Full white-label rebranding is on our roadmap. Today, every instance runs on your own domain and is dedicated to you or your client.

In the US or EU region you choose. We operate on a GDPR basis and a Data Processing Agreement is available — see the DPA and Privacy Policy.

You can export everything at any time — database plus workflow JSON — and take it to another host. There's no lock-in beyond the ordinary work of switching providers. See data portability.